Terms and Conditions (“T&C”) for the MyHealthcard™ Application

Please read these Terms carefully. Access to and use of MyHealthcard™ portal (“Portal”), and the MyHealthcard™ application (“Application”) at https://myhealthcard.my, including any of its functions, is conditional on your agreement to these Terms. You must read, agree with, and accept all of the terms and conditions contained in these Terms. By creating an account, or by using or visiting our application, you are bound to these Terms and you indicate your continued acceptance of these Terms.

Consent

Upon registering for a MyHealthcard™ Portal account with us, you are deemed to have consented to our use of the personal information we collect through your use of this MyHealthcard™ Portal app in the way we described below. For more detailed information you may access our Privacy Policy with respect to the MyHealthcard™ Portal app.

We will adhere to the Personal Data Protection Act 2010 in the collection and processing of your personal data. You may withdraw your consent at any time by emailing us at helpdesk@myhealthcard.my

Data Collected

We process two kinds of information about you; personal data including sensitive personal data and location data.

Sensitive Personal Data

This is information about you, your health and your symptoms, the results of the health screening tests you take as part of the MyHealthcard™ Portal, as well as all and any data shared via your phone such as your IP address and location.

We process this data in order that:

  1. We can gain data to aid a better understanding of your condition and provide you with the visualization of the test results as well as a summary of your previous health screening test results
  2. We can manage the data so that you can share the results with the doctor that you choose to be your contact physician and manage your teleconsultations as well as prescription of medication from the list of approved clinics under the MyHealthcard™ Portal
  3. We can push notifications about health practices based on your recent diagnosis

Our legal basis for processing the above is that you consented to our doing so. Because of the tight regulatory requirements placed on us, we need your express consent to process data about your health, which means that you will be unable to use the MyHealthcard™ Portal app if you do not provide us with your consent (or withdraw your consent).

We may share this data with people doing health research, for example, people working in:

  1. Hospitals
  2. Government
  3. Universities
  4. Health charities
  5. Other research institutions

We will not retain your sensitive personal data for any longer than a period of twelve (12) months consistent to the period of the validity of the app. However, if this data has been shared with a government agency or healthcare facility or research body, we cannot confirm how long they may retain your data for. Any data shared with these parties for research will be stripped of all personal data and will only include non-identifiable data If you wish us to stop processing your sensitive personal data, you may withdraw your consent at any time by emailing us at helpdesk@myhealthcard.my. When you withdraw your consent, we will delete all sensitive personal data we hold about you.

Other Personal Data

We also process your name and mobile device number information for the following purposes:

  1. Asking you for feedback on the app or conducting other forms of survey
  2. Keeping in touch with you about the app and its performance
  3. Sending you information about new versions of the app or similar apps we may have in the future.

We will not send any messages not meant individually for you (for example marketing messages). We will not sell your contact information to third-parties or for commercial purposes.

Our legal basis for processing this information is our legitimate interest in developing, marketing and running the MyHealthcard™ Portal app.

We keep your personal information for a period of six (6) months after the last communication with us, or upon expiry of the validity period of the MyHealthcard™ Portal app, then we shall delete it.

Personal Information Data

When you register to use the MyHealthcard™ Portal application, the application will verify (a) your Full Name; (b) an active mobile device number (which will be validated by a One Time Password (OTP)).

Log files:

Our server automatically gathers some anonymous information about visitors, including IP addresses, browser type, language, and the times and dates of web page visits.

The data collected does not include personally identifiable information and is used for server performance analysis and troubleshooting purpose.

In addition, we may use third parties to process or store the data, Third party processors.

We use third parties to process some of your personal data on our behalf. When we allow them access to your data, we do not permit them to use it for their own purposes. We have in place with each processor, a contract that requires them only to process the data on our instructions and to take proper care in using it. They are not permitted to keep the data after our relationship with them has ended.

For information about security and other aspects of the processing, retention and storage of your data and for information about how to contact us please refer to the Privacy Policy.

Privacy Policy for the MyHealthcard™ Application

We at BMZ Technologies Sdn Bhd and our servants and agents, (“we”, “us”, our or ” BMZ Technologies Sdn Bhd” as the context requires) are committed to protecting and respecting your privacy. BMZ Technologies Sdn Bhd is the owner of the web application known as the MyHealthcard™ Portal App (“the Application” or “the App”).

This privacy policy governs your use of the Web Application. This policy applies to all data processed in Malaysia, the transmission of information through this site will send data within the legal jurisdiction of Malaysia and the Personal Data Protection Act 2010 is deemed to apply to the processing and use of this data.

What information does the Application obtain and how is it used?

The Application obtains the information you provide when you download and register the Application. Registration with us is optional. However, please keep in mind that you will not be able to use the features offered by the Application unless you register with us.

Legal requests for information

BMZ Technologies Sdn Bhd will cooperate, where it is required to do so, with enquiries from authorities which demonstrate a legal requirement for access to information about you. These include but are not limited to The Malaysian Ministry of Health, Malaysian and International Police Forces, the Malaysian Department of Immigration and any other bona fide investigators on behalf of other agencies pursuing a lawful enquiry.

How do we protect your information?

We protect your data in your device. The MyHealthcard™ Portal app collects location data from your tracked device. We encrypt your name and mobile number data when transmitting from your device to our server with secured encryption. We then delete this data from your device once data transmission completes.

We protect your data online. Data access is protected by an account authentication process. Only an account holder who knows the account credential can access to your own data in your account. Other users cannot access your data unless you have opted in location sharing.

We protect your data offline. Your account and location data are stored in our secured database. Only employees who need the information to perform a specific job are granted access. The server in which we store our database is hosted in a secure environment.

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our application. Please be aware that, although we endeavour provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

BMZ Technologies Sdn Bhd or our authorized representatives, partners or subsidiaries will take all reasonable precautions to protect the security of your data however we cannot be liable to you for any loss or damage suffered by you as a result of an unauthorised third party having accessed your data.

We may, on occasion, be required to undertake a check on the identity of Application Users in order to prevent fraud or misuse of the Application or BMZ Technologies Sdn Bhd services.


If you have any queries regarding this Terms and Conditions (“T&C”), please contact:

BMZ TECHNOLOGIES SDN BHD
(Formerly known as Talentcap Health SB)
Company No: 202001011161/1367481-W
Unit A1-3A, Street Mall, One South, Jln Os,
Taman Serdang Perdana, Sec 6,
43300 Seri Kembangan, Selangor, Malaysia
Tel: +603 89595182
Fax: +603 89585182
Whatsapp: +6017 6273839

Or email to corporate@myhealthcard.com.my